1 Rooms will be sanitized 1 time per day ay time of housekeeping only
2 Free room service refers to the cost of providing meals in room only
3 any extra meal/ service etc not mentioned in the package will be charged directly at the hotel except in the case where it is mentioned specifically in the membership plan or package included
4 Discounts on travel packages/ hotel stays mentioned in the membership can be availed only at time of travel after availing the first package/benefit of a membership plan
5 Discounts or benefits of a membership plan cannot be used at the same time .
6 Any package included in the membership plan can be used only once in 12 months only once and cannot be used multiple times
7 Hotel discounts can be availed in partner hotels only.
8 Package included in the membership has to be used within stipulated time period as mentioned in the membership plan
9 Sampuran Yatra reserves the right to alter the sequence of travel in packages mentioned in the membership plans
10 All packages mentioned in the membership plans are EP Or CP c
11 Travel date for all members are only for off-season Period
12 Any extra cost or service etc not mentioned specifically in membership plan will be borne by the customer
13 Cab travel related to any package in the membership plan will be as per the distance of the sightseeing included in the package Without pick Up And Drop.
14 Any extension of validity of packages is at the sole discretion of Sampuran Yatra
15 Amazon gift vouchers will be handed to customer after customer utilizes first service of the membership
16 Airline/ Rail ticket discount is valid for domestic travel only and when combined with a tour package
17 Lucky draw for Jackpot Both 5N/6D and 8N/9D holiday package will be scheduled after January 2021
18 Memberships are non transferable and Lead passenger should be as per documents shared at time of membership
19 Memberships are applicable for travelling of 2 adults only. Any additional person(s) travelling will have to pay for additional membership.
20 All memberships are valid only after the particular amount for a membership has been completed in full.
21 Memberships are upgradable as per customer, but cannot be degraded to a lower membership plan same has to be done within 1 month from date of membership.
22 Company reserves the right to change the accommodation to be provided in the same or higher category of hotel etc.Same hall be on sole discretion of the company and the membership plans
23 Customer can avail any tour package of any membership plan, where ever applicable only once in 6 months or more as per customer convenience. However the validity of the membership will remain as mentioned in the plan
24 Any free offer etc shall be on the sole discretion of the company which is in addition to the ones mentioned under the various membership plans.
25 There is no Contract between the company and the client until the company has received the membership deposit amount per person as specified for each membership. The full payment must be received in accordance with procedures laid down under Payments Terms. If not paid in that time, the company reserves the right to cancel the booking with consequent loss of deposit and apply scale of cancellation charges as mentioned in the cancellation policy here under.
26 To amend, alter, vary or withdraw any Membership, tour, holiday, excursion or facility it has advertised or published or to substitute an Independent Contractor of similar class if it is deemed advisable or necessary. In either case, the Company shall not be liable for any damage, additional expense, or consequential loss suffered by the Clients or for any compensation claims made.
27 It is clear understanding between either parties that any loss arising on account of cancellation of flight / train / bus tickets booked by the Clients; either through the Company or on his/her own or through a third party; the Company shall not be liable for such losses or additional expense, or consequential loss suffered by the Clients.
28 Company has the right to alter or postpone the tour as under the membership plans, subject to Force Majore clause as mentioned in clause 33
29 No person other than the Company, in writing, has the authority to vary, add, amplify or waive any stipulation, representation, term or condition in this brochure.
30 The Company shall in no circumstances whatsoever will be liable to the Client or any person travelling in membership or tour etc for: Any death personal injury, sickness, accident, loss , delay , discomfort ,increased expenses, consequential loss and / or damage or any misadventure howsoever caused Any act, omission, default or Independent Contractor or other person or be any servant or agent , employed by them who may be engaged or concerned in the provision of accommodation, refreshment, carriage facilities or service for the Client or for any person travelling with him howsoever caused.
31 Any claim or complaint by the Client must be notified to the Company in writing within 7 days of the tour under membership. No claim notified to this Company beyond this period will be entertained and the Company shall incur no liability whatsoever in respect thereof.
32 INSURANCE the tour cost does not include the costs towards the insurance premium. Hence, it is advisable that the clients get insurance cover at their own costs. However, please note that the Client has to deal directly with the insurance providing company in case of settlement of any claims whatsoever.
33 FORCE MAJORED Acts of god (including exceptional adverse weather conditions), earthquake, fire , war (declared or undeclared), invasion, rebellion, revolt, riot, civil commotion, civil war, nuclear fission, strike, act(s) of omission/commission by any concerned government(s), or government agencies, judicial or quasi-judicial authorities, epidemic, pandemic, other related medical emergencies, occurrence of any event can force the Company to change or extended. Hence any additional expenditure occurred due to the above reasons the same will be borne by the passengers. Same is also applicable for tours included in or in addition to the membership plans